RETURNING ITEMS FOR REFUND
How to Return An item
1. Complete the Return Form - The Return Form needs to be filled out completely before we process your return. Using this form, tell us why you are returning the item in as much detail as possible. Upon receipt of this form, we will issue an RMA# for the return. The RMA# will be sent to the e-mail address you give us on the return form, please be careful that you do not mispell your e-mail address. When the form is completed just press submit.
2. Packing your return - Place the item in its original packaging with all documents, manuals, parts and accessories. Wrap your item carefully in a box with a copy of your order form and return form. Please clearly write your RMA # on the outside of your box.
3. Shipping your return - If the reason for your return is not our fault, the buyer bears all shipping costs. We recommend that you ship us your returned item only via a carrier that can ensure proper tracking of your product.
4. Receipt of your item - We will send you an e-mail to notify you that your return has been processed and your account credited. You should expect a refund in the same form of payment originally used for purchase within 7 business days of our receiving your return.
Returns & Exchanges
What is the Your Return Policy?
Return Policy at a Glance
· Most products may be returned or exchanged within 25 days of your product's shipping date. With our jewelry there is a 7-day return policy.
· We will refund the total sales amount, less the original shipping charges. We will only refund shipping costs if the return is a result of our error.
· The merchandise must also be in new condition, include all original packaging material, original manuals and any accessories that came with the item.
· All returns must include a Return Merchandise Authorization Number (RMA#). Please click here to fill out the form on our website or contact customer service at info@alluniquejewelry.com to obtain an RMA#.
PLEASE NOTE: RMA#'s will only be issued for qualified returns meeting our return policies.